FAQs

The following is a list of the questions that we are most frequently asked but if you can't find the answers you need then call us on 01634 253557 and we'll be happy to help

 

Q:  What items can you recycle for my business?

Q:  Can you recycle all types of plastic?

Q:  What quantities of materials can you handle?

Q:  Do you provide contract terms for bulk/ongoing deliveries?

Q:  How do I arrange a collection?

Q:  How do I arrange to deliver to your site?

Q:  What are your opening hours?

Q:  Can I arrange regular collections/deliveries?

Q:  What happens to the items I recycle with you?

Q:  Where are you located?

Q:  Do you charge for your services?

Q:  Do you pay for the items delivered to you?

Q:  Do you recycle household waste?

 

 

Q:  What items can you recycle for my business?

We recycle most types of plastic together with cardboard, paper, cans, CDs and toner cartridges.  For a comprehensive list of the items we recycle please visit our ‘what can be recycled page’.  Back

 

Q:  Can you recycle all types of plastic?

Almost!  Please see our 'What can be recycled' page to see a list illustrating the wide range and types of items that can be recycled as well as those that can't!  In short, we can recycle the following plastic types:

1. PET - Polyethylene Terrephthalate                                
2. HDPE - High Density Polythene                                        

3. PVC - Polyvinyl Chloride                                               

4. LDPE - Low Density Polyethylene

5. PP - Polypropylene

6. PS - Polystyrene (hard plastic)  Back

 Q:  What quantities of materials can you handle?

We have no minimum quantity limits – though we do suggest that, in order to make the service as cost effective as possible, you aim to accumulate as much waste as your storage space allows between collections/deliveries.  Our collection service vans are large transits and can carry substantial amounts but please let us know if your load is particularly large and we will add a trailer.  Back

 

For deliveries to our site we can accept any quantities, we are able to accommodate larger vehicles including artics and have facilties for skips and tippers.  For bulk deliveries it is particularly important to book ahead before coming to our site.  Back

 

Q:  Do you provide contract terms for bulk/ongoing deliveries.

Yes, we have a number of ongoing contracts with private and public sector customers.  Please contact us on 01634 253557 to find out more.  Alternatively  email us at kingsnorthwaste@yahoo.co.uk with an outline of your needs and we will contact you to discuss the most appropriate service.  Back

 

Q:  How do I arrange a collection?

You can either email us the details (kingsnorthwaste@yahoo.co.uk) or give us a quick call on 01632 253557 – either way please remember to have your postcode handy.  Back

 

Q:  How do I arrange to deliver to your site?

We aim to schedule all deliveries to our site so that we don’t keep you waiting to unload.  To arrange a delivery please call us on 01634 253557.  We will often be able to accommodate you on the same day but recommend that you try to book ahead if possible to be sure of getting the time most convenient for you.  Back

 

Q:  What are your opening hours?

Our site is open for deliveries from 8am to 4pm each day, Monday to Friday.  We are generally available by phone from 7.30am until 4.30pm each day.  Back

 

Q:  Can I arrange regular collections/deliveries?

Yes, many of our customers have scheduled collection/delivery times.  These can be arranged to suit your business needs.   Back

 

Q:  What happens to the items I recycle with you?

Once your materials reach our site we process them in a number of ways to make them ready for re-use by manufacturers as a raw material.  This could be to produce recycled paper or card or, in the case of plastic, it could be to make garden furniture or ornaments.  Back

 

Q:  Where are you located?

We are situated close to Kingsnorth Power Station on the Hoo Peninsular, close to Rochester in Kent.  For full details and a map please click here.  Back

 

Q:  Do you charge for your services?

Our key aim is to provide a cost effective, money saving, recycling service for our customers.  We do have a sliding scale of charges based on a range of factors eg whether recyclables are being collected or delivered' the quantities involved and the regularity of service.  In all cases we are highly competitive and, in fact, for high bulk customers we can often offer a free service and, in some cases payment for your materials.  Please call us to discuss your particular needs and we will give you a no obligation quote.  Back

 

Q:  Do you pay for the items delivered to you?

For medium-long term contracts involving larger tonnage of higher value, segregated plastics for recycling we can occasionally make payments to suppliers.  Please call us to find out if you qualify.  Back

 

Q:  Do you recycle household waste?

Our services are aimed at the commercial and business market, however, we do offer a limited service to domestic customers.  Details of these, together with alternative suggestions for recycling your household waste can be found on our 'Domestic Recycling' Page.  Back